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Public Service Delivery A Century Ago

By public service delivery we usually understand the process of providing the members of a community with monopoly services like law enforcement, street sweeping, firefighting or emergency medical services. A new outdoor photo exhibition in Moscow’s Vorontsov Park is showing how public service delivery looked a century ago in pre-revolutionary Russia. A Moscow Street cleaner […]... Read More
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Co-production and Innovation in Service Delivery

If there was a buzzword these days in Budapest – apart from ‘innovation’ – it was co-production. Co-production is everywhere – it is day one of the IRSPM conference on Public Service Innovation and the Delivery of Effective Services, which took part 15-16 October at the National University of Public Service (pictured, the afternoon before […]... Read More